Customer Relationship Mangement Consulting

Customer Relationship Management (CRM) Services

Surfwriter empowers businesses to manage people and processes more effectively. Surfwriter CRM solutions are easilly linked with Microsoft Office and Outlook, feature point-and-click customization and are delivered in a global platform with the trusted reliability and performance of Salesforce.com.

Sales Force Automation

A sales force automation (SFA) solution can provide you a compettitive edge by enabling your reps to spend more time selling and less time on administration.

Customer Service & Support

A Salesforce Service Cloud application can help your business to build customer loyalty by improving customer service quality and efficiency. Surfwriter Service & Support Solutions include fully-integrated call center agent desktops and branded self-service customer portals.

Marketing

A comprehensive Salesforce marketing solution can empower you to manage multichannel campaigns and provide up-to-date messaging to sales. Surfwriter Salesforce Marketing Solutions include integrated marketing and sales applications with automated lead conversion, real-time analytics, multichannel campaign management and detailed ROI visibillity.

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